Terms of Use - SOULIA

Welcome to SOULIA, a mobile application developed by EgyCAD Smart Solutions ("we," "us," or "our"). These Terms of Use ("Terms") govern your use of the SOULIA mobile application (the "Service").

1. Acceptance of Terms

By accessing and using SOULIA, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this app's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Description of Service

SOULIA is an AI-powered chat application that provides users with intelligent conversation capabilities. The Service includes:

• AI-powered chat functionality
• Message management and history
• User profile customization
• Multimedia messaging features
• Secure data storage and synchronization

3. User Accounts and Registration

1. Account Creation: You may be required to create an account to access certain features of the Service.
2. Accurate Information: You agree to provide accurate, current, and complete information during registration.
3. Account Security: You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Account Termination: You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use Policy

You agree NOT to use SOULIA for any of the following purposes:

• Violating any applicable laws or regulations
• Transmitting harmful, offensive, or inappropriate content
• Harassing, threatening, or stalking other users
• Sharing personal information of others without consent
• Attempting to hack, reverse engineer, or compromise the Service
• Distributing malware, viruses, or malicious code
• Spamming or sending unsolicited messages
• Impersonating others or creating fake accounts
• Using the Service for commercial purposes without authorization

5. AI Content and Limitations - Enhanced Safety

6. User Safety and Wellbeing

Your safety and wellbeing are paramount:

• Mental Health Resources: If you're experiencing mental health issues, please contact professional services
• Crisis Support: The app includes links to crisis helplines and support resources
• Break Reminders: We encourage regular breaks from AI conversations
• Reality Check: Remember that AI responses are generated, not from a real person
• Dependency Warning: Please maintain healthy boundaries with AI interactions

7. Intellectual Property Rights

1. Our Rights: The Service and its original content, features, and functionality are and will remain the exclusive property of EgyCAD Smart Solutions and its licensors.
2. User Content: You retain rights to any content you create, but grant us a license to use, modify, and display such content as necessary to provide the Service.
3. AI-Generated Content: Content generated by AI during your conversations belongs to you, but we retain no liability for its accuracy or appropriateness.
4. Trademarks: SOULIA and related marks are trademarks of EgyCAD Smart Solutions.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding your personal data.

8. Service Availability

• We strive to provide continuous service availability
• Occasional downtime may occur for maintenance or updates
• We do not guarantee 100% uptime or uninterrupted service
• Features may be added, modified, or discontinued at our discretion

9. Limitation of Liability

To the maximum extent permitted by applicable law, EgyCAD Smart Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to defend, indemnify, and hold harmless EgyCAD Smart Solutions and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any legal disputes shall be resolved in appropriate courts of competent jurisdiction.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Contact and Support

For technical support or questions about the Service, please contact our support team. For legal inquiries regarding these Terms, use the contact information below.